Question 1

How do I create an account on Salupata?

Accepted Answer

Click Register in the top menu, enter your name, email address, and a password, then confirm to create your free account. Once registered you can shop, save favourites, and start selling.

Question 2

Is it free to join Salupata?

Accepted Answer

Yes. Creating an account, browsing the marketplace, and contacting sellers are all free. You only pay for the products or services you choose to buy.

Question 3

How do I log in or reset my password?

Accepted Answer

Use the Login link in the top menu with the email address and password you registered with. If you forget your password, use the reset option on the login page to receive a reset link.

Question 4

How do I create a shop and start selling?

Accepted Answer

Log in, open the Seller area from your account menu, and choose Set up shop. Enter your shop name, description, and contact details to open your shop and unlock the seller workspace.

Question 5

What details do I need to set up my shop?

Accepted Answer

You need a shop name, a short description of what you sell, and contact details such as a phone or WhatsApp number so buyers can reach you directly. Adding a shop logo helps buyers recognise your brand.

Question 6

Where do I manage my shop after it is created?

Accepted Answer

Your seller workspace shows your shop details, listings, and stock health. Use Edit shop to update your shop name, description, logo, or contact information at any time.

Question 7

How do I list a product?

Accepted Answer

From your seller workspace, choose Add product, then add the title, description, price, photos, category, and stock. Publish the listing to make it visible to buyers across the marketplace.

Question 8

How do I list a service?

Accepted Answer

Add a new listing and set its type to Service. Services are quote-only, so you describe what you offer without a fixed price, and buyers contact you directly to agree on a price.

Question 9

How do I edit or remove a listing?

Accepted Answer

Open Products in your seller workspace, select the listing you want to change, and use Edit to update its details or remove it when it is no longer available.

Question 10

How do buyers contact me about a listing?

Accepted Answer

Buyers can call or message you directly, including via WhatsApp, using the contact details on your shop and listings. There is no middleman, so you deal with buyers directly.

Frequently Asked Questions

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