Privacy Policy

1. Introduction

Welcome to Salupata. We operate a listing platform that connects textile sellers and buyers in Sri Lanka. We do not process orders or payments - our role is to help buyers discover products and contact sellers directly.

This Privacy Policy explains what personal information we collect when you use our platform, how we use it, and your rights regarding that information. By using Salupata, you agree to the practices described here.

2. Information We Collect

• Account information: When you register, we collect your name and email address.
• Shop and listing data: If you are a seller, we store your shop name, description, contact details, and the product listings you create.
• Usage data: We collect information about how you interact with the platform - pages visited, search queries, and product views - to improve our service.
• Cookies: We use cookies and similar technologies as described in Section 5 below.

3. How We Use Your Information

• To create and manage your account.
• To display your shop and product listings to potential buyers.
• To send important service notifications (e.g. account-related emails).
• To analyse usage patterns and improve the platform.
• To detect and prevent fraud or abuse.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. Your information may be shared in the following limited circumstances:

• Other users: Your public listing information (shop name, product details, contact number if provided) is visible to all visitors.
• Service providers: We may share data with trusted providers that assist us in operating the platform (e.g. hosting, analytics), under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

5. Cookies

We use the following types of cookies:

• Essential cookies: Required for the platform to function (e.g. keeping you logged in).
• Preference cookies: Remember your settings such as language preference.
• Analytics cookies: Help us understand how visitors use the site so we can improve it.

You can disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the platform.

Your use of the platform is also governed by our Terms of Service.

6. Data Retention

We retain your personal information for as long as your account is active. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where we are required to retain it by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data - see how to request data deletion.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please use our contact form.

8. Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS) and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.